Refund policy

Return & Refund Policy

At Pretty Smiles LV, we take pride in providing quality products. Please review our Return & Refund Policy before placing your order.

All Sales Are Final

Due to the nature of our products, all sales are final. We do not accept returns, exchanges, or issue refunds for products that have been purchased.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 48 hours of delivery. To help us resolve the issue, include:

Your order number
Clear photos of the product(s)
Photos of the packaging, if applicable

If your claim is approved, we will, at our discretion, provide a replacement or another appropriate resolution.

Lost or Stolen Packages

Pretty Smiles LV is not responsible for packages that are lost, stolen, or delayed after they have been marked as delivered by the shipping carrier. If you experience an issue with delivery, please contact the shipping carrier directly.

Order Cancellations

Orders cannot be canceled once they have been processed or shipped. If you need to request a cancellation, please contact us as soon as possible. We cannot guarantee that cancellation requests can be accommodated.

Chargebacks

Initiating a chargeback for a valid order without first contacting Pretty Smiles LV to resolve the issue may result in the suspension of future purchases. We encourage customers to contact us so we can work toward a fair resolution.

If you have any questions about this Return & Refund Policy or need assistance with your order, please contact us using the contact information provided on our website.